Phantom Compliance
Compliance Manager
Description
Compliance Manager
Reports To: Chief Operating Officer
Position Type: Full-Time, 1 vacancy
Location: Calgary, Alberta
Hours of Work: Monday to Friday, 9:00 am to 5:00pm, 37.5 hours per week, MST
Salary: $70,000 to start
About the Company
We are a one‑stop compliance powerhouse trusted by clients who expect precision, agility, and results. We run like a championship sports team where every player knows their role, every move is strategic, and winning means delivering industry‑leading compliance outcomes for every client we serve.
About the Team
We are a high‑performance squad that thrives on trust, accountability, and measurable impact. We train hard, execute flawlessly, and celebrate the wins together.
About the Role
This role is central to executing and maintaining a high-performing compliance program under the direction of the Chief Operating Officer (COO), in close collaboration with the Chief Compliance Officer (CCO).
It involves hands-on support across audits, client engagement, policy development, and daily operations, with a strong focus on identifying gaps and driving improvements. The position contributes to building a resilient compliance framework through KYC/KYB execution, policy refinement, and training initiatives. It also plays a key role in tracking program metrics, managing audit readiness, and strengthening risk management models. Clear and strategic client communication is essential, with tailored reporting that reflects nuanced compliance risks and supports informed decision-making.
Key Responsibilities:
CCO Program Execution
- Take ownership of tactical program delivery by actively supporting the CCO in preliminary audits, client engagement, and policy development.
- Execute daily operations with a proactive mindset by identifying gaps, proposing solutions, and driving continuous improvement.
- Coordinate closely with the COO and CCO to ensure consistent execution across all client engagements.
CCO Program Health
Support the development of a resilient and forward-looking compliance program by:
- Assisting the CCO in conducting preliminary audits and surfacing early insights for strategic review
- Drafting and refining policy and procedure documents to ensure clarity, relevance, and regulatory alignment
- Validating key compliance activities, including transaction monitoring and reporting, with precision and urgency
- Supporting tactical execution of KYC/KYB models with a focus on adaptability and improvement
- Contributing to training initiatives that build team capability and readiness
CCO Program Metrics and Performance Tracking
Demonstrate high accountability in tracking and reporting program performance by:
- Attending client calls with preparation and purpose, capturing key takeaways and driving follow-up actions
- Maintaining and evolving project trackers to reflect real-time progress and ensure transparency
- Reporting weekly and monthly objectives with clarity and consistency to support strategic decision-making
- Identifying gaps in tracking systems and recommending scalable or practical enhancements
Audit Execution
Drive audit readiness and execution by:
- Assisting the CCO with preliminary audit tasks, documentation, and early-stage analysis
- Supporting a tiered audit model with clear task allocation and escalation protocols
- Ensuring audits are completed accurately and on schedule, with prompt resolution of findings
- Maintaining audit momentum through consistent coordination and follow-up
Risk Management Frameworks
Strengthen risk frameworks through proactive support by:
- Assisting with scheduled risk assessments and documenting preliminary findings for escalation
- Updating and refining risk models to meet evolving regulatory standards and business needs
Reporting & Client Communication
Enhance client communication and reporting by:
- Supporting the development of scalable, client-specific reporting plans that reflect nuanced compliance risks
- Communicating findings clearly, timely, and with strategic insight tailored to each Fractional CCO client
Qualifications:
Education:
- Bachelor’s Degree in Law, Finance, Business, Economics or related fields
- Advanced knowledge of cryptocurrency compliance regulations and emerging technologies
Experience:
- 5-10 years in financial compliance, risk management, or regulatory affairs
- Hands-on use of crypto compliance software for risk assessment and transaction monitoring
- Policy development, regulatory filings, and fraud prevention across crypto transactions
- Led deployment and scaling of compliance automation for digital assets
- Payments and MSB programs with RPAA readiness and remediation ownership
Knowledge
- Familiarity with blockchain analytics tools for forensic investigation
- FATF guidelines, SEC, FINTRAC, FINCEN regulations, AML directives
- Strong understanding of licensing, audits, regulatory frameworks, and compliance automation
- Risk matrices and crypto transaction monitoring, including sanctions screening and KYC/CDD
Technology & Software
- Chainalysis (blockchain forensics & risk assessment)
- Elliptic (Crypto transaction monitoring & AML tools)
- ComplyAdvantage (KYC/AML risk management)
- Google Workplace
- HubSpot
Certifications:
- Certified Anti-Money Laundering Specialist (CAMS)
- Certified Cryptocurrency Compliance Specialist (CCCS)
- Financial Crime and Compliance Certification (FCCC)
- Optional: Blockchain Security & Compliance Certifications from institutions like ACAMS, ICA, CFCS
Working Conditions
This position involves prolonged periods of desk work, including sitting and computer use for extended hours. Minimal physical activity is required, though occasional movement such as walking to meetings or retrieving documents may occur. The work environment is a standard indoor office setting with consistent weekday hours.
Benefits
Once you’ve completed your probation period, you’ll unlock a benefits package designed to support your health, purpose, and growth. Enjoy extended health coverage:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
Hiring Process
Our recruitment process is designed to identify top talent through a structured and thoughtful approach:
Step 1: Prescreening | We begin with an initial review of your application and a brief phone interview to assess qualifications, experience, and alignment with the role.
Step 2: Panel Interview | Shortlisted candidates are invited to a panel interview with team members from relevant teams. This stage focuses on soft skills.
Step 3: Executive Meeting | Finalists meet with a senior executive for a strategic conversation about vision, leadership, and long-term potential within the organization.
Offer Conditions
All job offers extended are contingent upon the satisfactory completion of mandatory reference checks and a security background check.
Compensation
$70,000.00 - $75,000.00 per year